Course details: at the end of the session care workers should be able to:

• Describe the difference of Learning Difficulties & Learning Disability
• Understand the key barriers to healthcare for people with LD
• Describe the communication difficulties people with LD may experience
• Describe the different ways people with Autism communicate
• Describe what sensory sensitivities are and the effect on people with Autism
• Describe the key legislation and policies related to people with LD and Autism
• This course is supported with a Certificate of Attendance
• This course is delivered in co-production by a person with lived experience

Course details: at the end of the session care workers should be able to

• Understand how to improve care delivered to people with dementia
• List the different forms of dementia & understanding memory loss
• All about me and life history
• Understand person -centred dementia care, applying a person-centred approach
• Behaviours you may find challenging
• Seeing behaviour as a form of communication
• Mealtime, activities, the living environment,
• The support framework for people with dementia
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• Understand the symptoms of the conditions
• Describe the treatment options for people with MND, MS & Parkinson disease
• Describe the importance of the medication management
• Describe how the condition affects the patients
• Understand the swallowing difficulties and how to manage these
• Have an awareness of the risk of choking and what to do
• Have an understanding of the prognosis and end of life care

This course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• To explain the causes of Epilepsy
• To define seizures and their characteristics
• To discuss the different types of seizures and their causes
• Seizure management & first aid
• To explain the process of administering medications to children/adults having seizures
• To understand the side effects of different anti-epileptic medication
• The course is supported with a selection of videos of most common seizure types
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• To define the different types of Diabetes
• To describe the physiology of carbohydrates
• To discuss the management of Diabetes, the insulins and diet and devices
• To discuss the complications and their causes
• To explain the Hypo and Hyper glycaemia, ketones and ketoacidosis
• To explain and demonstrate sub-cutaneous injections
• To explain (long term) complications of diabetes
• The course is supported with practical skills with blood glucose monitoring on trainers themselves
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• To discuss the management of Diabetes, the insulins and diet and devices
• To discuss the complications of Diabetes and their causes
• To explain the Hypo and Hyper glycaemia, ketones and ketoacidosis
• To explain (long term) complications of diabetes
• To explain and demonstrate sub-cutaneous injections
• The course is supported with practical skills with blood glucose monitoring and sub cutaneous injection
• The course is supported with practical competency sign off with trainer

Course details: at the end of the session care workers should be able to:

• Understanding of the use and effects of medical gas
• Have knowledge and understanding of contraindications
• Recognise when patients need support with self-administration
• Safely prepare & maintain equipment
• Safe transport of medical gases
• Understanding of policies and protocols
• How to complete documentation appropriately
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• To explain the indications of medications via nebuliser in children/adults
• To understand how nebulisation works
• To explain the process of administering nebulisers to children/adults
• To have an opportunity to practice administering medication via a nebuliser
• The course is supported with practical competency sign off

Course details: at the end of the session care workers should be able to

• To explain the Anatomy of the Respiratory Tract
• To understand how administration of Oxygen works
• To explain the risks and monitoring whilst administering Oxygen.
• The course is supported with practical skills with Oxygen Cylinder and (nasal) masks
• The course is supported with practical competency sign off

Course details: at the end of the session care workers should be able to

• Understand the professional Practice requirements
• To describe the Anatomy of the Urinary Tract
• Understand the indications, risk and complications
• Understand infection prevention and control importance
• Demonstrate a safe technique of catheterisation (female and male, suprapubic, intermittent)
• Understand the importance of catheter care & bag care
• Trouble Shooting
• The course is supported with practical skills with a manikin (male, female & suprapubic)
• The course is issued with a Certificate of Attendance & competency workbook to complete

Course details: at the end of the session care workers should be able to

• Outline different types of clinical observations and bed-side assessment methods
• Explain the relevant legal, professional and ethical issues
• Demonstrate the correct and safe practice of a range of clinical observations
• Complete a NEWS form and explain the action to be taken
• Explain the importance of recording vital signs and escalation of alert
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• To identify the anatomy of the male and female urinary tract
• To identify the many different factors that keep us continent
• Describe the different types on incontinence
• To describe how to carry out personal care and catheter care
• To understand the different types of catheters and their benefits

This course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• To recognise the signs of an allergic reaction
• To discuss the management Epipen and side effects
• To explain and demonstrate sub-cutaneous injections (diabetes)
• The course is supported with video and practical skills with a demo sub cutaneous injection on life person
• The course is supported with competency sign off

Course details: at the end of the session care workers should be able to:

• Understand the legal background for use of medical gases
• Define a rage of medical gases and list properties and hazards
• Describe the dangers of medical gases
• Understand how to handle, store medical gas cylinders safely
• Prepare medical gas for use & connect to a piece of medical equipment (only for staff using the equipment in an additional practical training session for sign off)
• This course is supported with a Certificate of Attendance and a practical competency sign off where relevant.

Course details: at the end of the session care workers should be able to

• To explain what Sepsis is
• To recognise the causes and symptoms of Sepsis and types of associated infections
• To understand what to do when presented with a case with Sepsis
• Explain the red flags for Septic in Children & Adults
• Explain what the Sepsis Six Care Bundle is
• Understand the recovery process
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• To explain the how saturation monitoring works
• To understand how the equipment works and where to put the probes
• To understand when people will need saturation monitoring
• The course is supported with practical skills with Saturation monitor (finger probe or clients own)
• The course is supported with competency sign off

Course details: at the end of the session care workers should be able to

• Explain what a pressure ulcer is and how it is caused
• Explain factors which contribute to the development of a pressure ulcer
• Explain who is at risk of pressure damage and why
• Explain how you can reduce the risk of developing pressure damage
• Explain the care required for a client with a pressure ulcer
• The course is supported with the completion of a workbook to pass
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• Understand the professional Practice requirements
• To describe the Anatomy of Venous System
• Demonstrate knowledge of selecting a venepuncture/ cannulation site
• Demonstrate venepuncture and cannulation procedure
• Understand infection prevention and control importance
• Understand the risk and complications
• The course is supported with practical skills with various arm manikins
• The course is issued with a Certificate of Attendance & competency workbook to complete

Course details: at the end of the session care workers should be able to:

• To explain the management of medications to children & adults
• To explain the process of administering medications, NMC Standard 8
• To explore the different types of routes of administering medication & reason for routes
• Define pharmacodynamics and the basic processes involved in pharmacokinetics and describe the following:
• Drug absorption
• Drug distribution
• Drug metabolism • Drug excretion
• Understand the concept of agonist and antagonist
• Describe bioavailability, half-life and therapeutic index
• To have an opportunity to practice administering medication at the home face to face with client
• The course is supported with practical competency sign off with trainer

Course details: at the end of the session care workers should be able to

• To explain the indication of buccal Midazolam in children & adults
• To understand how the medication works
• To explain the process of administering buccal Midazolam
• The course is supported with practical competency sign off with trainer

Course details: at the end of the session care workers should be able to

• To explain the indication of rectal medication in children & adults
• To understand how the medication works
• To explain the process of administering rectal medication
• The course is supported with practical skills with a manikin & competency sign off

Course details: at the end of the session care workers should be able to

• To explain the indication of rectal paraldehyde in children & adults
• To understand how the medication works
• To explain the process of administering rectal paraldehyde
• The course is supported with practical skills with a manikin & competency sign off.

Course details: at the end of the session care workers should be able to

• To describe what Autonomic Dysreflexia is
• To identify when Autonomic Dysreflexia can happen and how to avoid it
• To understand how to act when Autonomic Dysreflexia occurs
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• Understand the principles of Ambu Bag Ventilation
• Describe the equipment needed and procedure
• Explain the reasons for using the Ambu Bag Ventilation method
• Identify possible problems and risks with Ambu Bag Ventilation and what actions to take in emergencies
• The course is supported with a Certificate of Attendance level 1 & 2

Course details: at the end of the session care workers should be able to

• To explain reasons for effective bowel management (people with spinal cord injuries)
• To understand how to deliver effective bowel management
• What to do when there are problems
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• Understand the professional Practice requirements
• To describe the Anatomy of the Urinary Tract
• Understand the indications, risk and complications
• Understand infection prevention and control importance
• Demonstrate a safe technique of catheterisation (female and male, suprapubic, intermittent)
• Understand the importance of catheter care & bag care
• Trouble Shooting
• The course is supported with practical skills with a manikin (male, female & suprapubic)
• The course is issued with a Certificate of Attendance & competency workbook to complete

Course details: at the end of the session care workers should be able to:

• Explain with reasons for cough assist support
• To demonstrate the equipment and technique of helping someone with the cough assist
• Understand the importance of cleaning and taking care of the equipment
• This course is supported with a Certificate of Attendance and a practical competency sign off where relevant

Course details: at the end of the session care workers should be able to

• To understand the swallowing problems and symptoms
• How to manage the swallowing problems: dry mouth, runny or thick saliva
• Understand consistency in diet textures: IDDS
• What to do in an emergency
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• Understand what a gastrostomy is and the indication of gastrostomy devices in children & adults
• Understand how the gastrostomy works and how to take care of a gastrostomy and the skin
• Explain what to do when a gastrostomy falls out or is blocked
• Explain the process of administering feed and medication via a gastrostomy device
• Explain the principles of a Ketogenic diet and checking blood sugar and ketones
• The course is supported with practical skills with a manikin
• The course is supported with competency sign off

Course details: at the end of the session care workers should be able to

• Understand the reasons for inserting a Naso-gastric tube
• Understand the ethical background
• Understand how to check prior to administering feed and medication via NG tube
• Understand the procedure for feeding via a NG tube
• Understand the procedure for administration of mediation via NG tube
• Explain what the risks are and identify how to escalate concerns
• The course is supported with a Certificate of Attendance & competency if required

Course details: at the end of the session care workers should be able to:

• To explain reasons for suctioning
• List the equipment needed for suctioning
• Learn the best practice techniques for oropharyngeal & nasopharyngeal suctioning
• Describe the observations required; before, during and after suctioning
• What to do when there are problems and know when to call for assistance
• The course is supported with practical skills with a manikin
• The course is supported with competency sign off

Course details: at the end of the session care workers should be able to

• To explain the causes of Epilepsy
• To define seizures and their characteristics
• To discuss the different types of seizures and their causes
• Seizure management & first aid
• To explain the process of administering medications to children/adults having seizures
• To understand the side effects of different anti-epileptic medication
• The course is supported with a selection of videos of most common seizure types
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• To explain the digestive tract and normal bowel movements
• To understand what problems can occur in bowel movements and what can be done
• To explain how to administer suppositories, enema
• To explain what a colostomy is, different types and the reasons for a colostomy.
• How to care for a colostomy
• To explain how to care for stoma site problems
• The course is supported with practical skills with a manikin
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• To learn about the anatomy of the respiratory tract
• To understand the reasons for a tracheostomy
• To understand how to care for a tracheostomy
• To learn about how to change a tracheostomy (acute and non-acute) + use of manometer
• To understand how to suction a tracheostomy and to perform tie changes + complications, secretions
• Skin care and tracheostomy safety care
• The course is supported with practical skills with a manikin
• The course is supported with a Certificate of Attendance & competency sign off

Course details: at the end of the session care workers should be able to

• To recap the algorithm of Basic Life Support in children & adults
• To learn the algorithm of Trachy Basic Life Support in children & adults
• To learn about the emergency response to tracheostomy care, to keep a patent upper airway children & adult
• To practice trachy basic life support
• The course is supported with a Certificate of Attendance level 1 & 2

Course details: at the end of the session care workers should be able to:

• To explain the Anatomy of the respiratory tract & normal mechanics of breathing and ventilation
• To explain what BiPAP & CPAP is
• To understand how to use the ventilator and mask
• To explain reasons for cough assist support
• To show the machine and technique
• How to clean/ take care of the equipment
• The course is supported with video clips and practical skills with the client
• The course is supported with a Certificate of Attendance & competency sign off

Course details: at the end of the session care workers should be able to

• Understand End of Life Care, what are the indicators?
• Communication During End of Life Care
• Assessment and Care Planning in End of Life Care
• Person-Centred Approached to End of Life Care
• Care During the Final Hours of Life and Bereavement Care
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should to able to:

• To understand what good oral hygiene is
• Understand how to assess a mouth and explain what makes a mouth dry
• Identify oral problems
• Mouth care for semi-conscious / conscious patients
• Understand the use of oral mouth care equipment
• The course is supported with practical skills assessment

The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• List the equipment necessary and be able to safely set up a Syringe pump for patient use
• Identify the key component parts of the McKinley T34 Syringe Pump.
• Select appropriate sites that may be used for infusion by the Syringe Pump and subcutaneous bolus dosing.
• To understand the need for subcutaneous bolus dosing.
• Set up the McKinley T34 Syringe Pump
• Identify drugs that are commonly used in the syringe pump
• List T34 alert and alarm types, possible causes and action to be taken.
• Understanding of and adherence to local guidelines and policies regarding use of the relevant equipment
• The course is supported with practical use of a McKinley Syringe Driver
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• Understand the reasons for syringe feeding
• Understand Nutrition related to dementia
• Understand what the evidence is
• Understand consistency in diet textures: IDDS
• Understand what the risks are
• Understand the ethical dilemma’s and difference with force feeding

The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should to able to:

• The Care Certificate covers the learning outcomes, competences and standards of behaviour that must be expected of support workers in the health and social care sectors.
• It aims to make sure that you are caring, compassionate and provide quality care in your work.
• The certificate builds on and replaces the earlier induction programmes: social care’s Common Induction Standards (CIS) and National Minimum Training Standards (NMTS).
• There are 15 standards that make up the Care Certificate.
• The assessments and training will be delivered in the preferred setting and availability and time will need to be considered
• The course is supported with a workbook and mentor arrangements
• Practical Basic Care Skill Workshop

Course details: at the end of the session care workers should to able to:

• Understand what personalised care is
• Assist patients with personal hygiene and grooming
  • Techniques and best practices for assisting with personal hygiene, grooming, and maintaining dignity in care
  • Techniques for good mouth care and oral hygiene
  • Techniques for skin care and pressure relieving care
  • Techniques to support eating and nutrition
  • Support with activities and going out and about
• Develop effective Communication Skills
  • Building empathy, active listening, and communication strategies for working with individuals who have diverse needs
• Record-Keeping & Documentation
  • Guidelines for maintaining accurate and confidential records, including daily care logs and incident reports
• Understand infection prevention and control importance
• The course is supported with practical skills with a manikin
• The course is issued with a Certificate of Attendance

Course details: at the end of the session care workers should to able to:

• State their obligations and that of their employers with regard to manual handling
• Understand the consequences of poor manual handling practice
• State the actions to be taken in the event of a manual handling manoeuvre being required at their place of work
• Identify the correct manoeuvre for use on a range of different manual handling situations.

Courses are supported with a Certificate of Attendance.       

Course details: at the end of the session care workers should to able to:

• List actions to be taken in the event of an emergency occurring at their place of work
• Use cardiopulmonary resuscitation methods, including use of an AED
• Provide first aid to an unconscious casualty
• Provide first aid to a choking casualty
• Describe the correct actions to take regarding control of wounds and bleeding
• Describe the correct actions to take regarding a range of other first aid situations.

Courses are supported with a Certificate of Attendance.       

Course details: at the end of the session care workers should be able to:

• List actions to be taken in the event of an emergency occurring at their place of work
• Use cardiopulmonary resuscitation methods, including use of an AED
• Provide first aid to an unconscious casualty
• Provide first aid to a choking casualty
• Describe the correct actions to take with regard to control of wounds and bleeding
• Describe the correct actions to take with regard to a range of other first aid situations
• This course is supported with an Accredited Certificate of Attendance

Course Details: at the end of the session participants will be able to:

• Describe the legal requirement with regard to food hygiene and safety
• Explain the results of poor food hygiene practices at work and at home
• Recognise the causes of food poisoning
• Recognise food poisoning symptoms
• Understand the importance of good personal hygiene
• Understand the importance of correct food handling and preparation at work
• The course is supported with a Certificate of Attendance

Course Details: at the end of the session participants will be able to:

• State the legal obligations of themselves and their employers with regard to health and safety
• Recognise a range of hazards in their working environment
• Recognise a range of harms that could be caused by hazards in their working environment
• Explain the importance of following hazard controls that have been put in place
• The course is supported with a Certificate of Attendance

Course Details: at the end of the session participants will be able to:

• Understand legal obligations with regard to infection control
• Describe the consequences of poor infection control practice
• Explain the infection control requirements put in place at their workplace
• Identify a range of different infection control situations
• Explain the importance of using universal precautions
• Train others in infection control requirements within their healthcare working environment
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should to able to:

• List the functions of the Mental Capacity
• Describe the groups that will be affected by the legislation
• Explain what is meant by the term ‘best interests’
• Explain the role of Lasting Power of Attorneys
• Describe the function of the Court of Protection
• Explain the Deprivation of Liberty Safeguards (DoLS)
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to

• To explain the principles of written communication
• To explain the importance of record keeping
• To understand the legal issues in record keeping
• To explain the principles of record keeping
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should to able to:

• Explain what is meant by the term 'vulnerable adult & child'
• List the forms abuse may take
• Recognise signs and symptoms of abuse
• Understand how to respond appropriately to disclosures of abuse
• Understand the legislation and guidance concerning safeguarding adults at risk.
• The course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• List the most common causes of conflict
• Describe the different types of assault, why they occur and the most appropriate type of intervention
• Explain the different types of communication and the impact they can have in a conflict situation
• Recognise different types of behaviour patterns
• Explain the importance of keeping a safe distance in conflict situations
• Explain the use of ‘reasonable force’ as described in law and its limitations and requirements 
• Identify and signpost support mechanisms within their organisation
• This course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• To describe what Clinical Governance is
• To identify the National standards for Clinical Governance
• To identify the 7 key components of Clinical Governance
• Understand the concept of Peer review
• Able to demonstrate quality improvement cycle
• This course is supported with a Certificate of Attendance

Course details: at the end of the session care workers should be able to:

• To understand what clinical supervision is
• Able to define clinical supervision & why we benefit from it
• To explore reflective practice
• To define the Models of supervision
• How to prepare and execute supervision and the importance of a contract
• Practical session with supervision
• This course is supported with a Certificate of Attendance